never received rank!

Discussion in 'Site Support' started by peng74725, Sep 13, 2017.

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  1. peng74725
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    peng74725 Active Member

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    Purchased rank over a month ago for 5 usd and have received nothing. I would like a full refund as I do not want the rank after this. If a refund is not given in 1 week I am going to dispute the payment with my card company. I have proof of purchase and am happy to pm it to a staff member. And before anyone asks, yes I have emailed [email protected] twice, and have received no reply at all.

    Username: Nessify

    thank you
     
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    Last edited: Sep 14, 2017
  2. kinsey_kid
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    kinsey_kid Developer Developer Premium

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    Please note, If you dispute the card payment you will automatically be Perm-Banned from the server for chargebacks. Please also note that you may not receieve a refund and also that refund will be subject to fees taken by paypal.

    As for your rank we can get that resent on all gamemodes

    @Pile
     
  3. PiLe
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    PiLe Retired Admin Premium

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    12,082
    I'm pretty sure we spoke about this elsewhere but there was an error in your payment. Meaning that you never were charged for your purchase. This is why you do not have your rank.
    [​IMG]
     
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