My Sponsor Rank Is Gone In Skyblock

Hello, so I went back on Mineverse from being inactive for a month or two, and I come back to Skyblock to see my Rank is gone. I had the rank [Sponsor], does anybody know what happen? If I cannot get it back, is there a way to get a refund?

Thank you, ZipJaw3979

 

Contact [email protected]
Include a list of servers you are missing your rank in.
Your ign, including the ign you used when the donation was made.
The purchaser details used to make the donation.


If you don't hear back in 2 or 3 days, just resend the email.

 

Thank you.

 

If that is all, can I lock this thread?

 

Yes, you may.

 

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Kind regards,
The Staff