Now i have waited a long long time

okey so my name is sebbe21088 and i joined mineverse 2014, and 2015 i lost my rank god + everything i had in game on kitpvp, and i stopped playing it, and since a mod just closed it and said it was fixed when it wasnt, i just didnt care anymore, but i started caring today because i want to play on my fav minecraft server once agian, my ingame name is sebbe21088,

here is the old thread i created which got fake closed, it wasnt fixed http://www.mineverse.com/threads/help-my-rank-disappear-resolved.48195/#post-479255

the reason in the first place why this happend is because i changed my minecraft name, but i have changed back to sebbe21088 and it is still not fixed, i have emailed support with the proof, but they still havent answared after 2 years lool...
https://gyazo.com/9ec5bc1575f3502aec7e32ba2a25783e

staff please add me on skype - youtubesebbe and i can maybe provide more proof, or just give me back my rank plllsss, i have waited over 2 years now i think it is time to actually not having me wait 2 years more for a response from the support mail

 

You have to email [email protected]. There is nothing we can do about it. None of the mods have the perms to give you your rank back. I am sorry, but emailing support is the only way.

I am also moving this to the correct location.

 

but they wont answar me

 

The only thing I can tell you is to email again. Only Cypriot and Noobcrew have perms to fix ranks.

 

arent they able to support me?

 

Well we can't do much. You just have to email.

 

i meant why noobcrew or cypriot cant support me

 

Just be patient.

 

if you mean to wait for support through mail, 2 years before complaining is patient

 

I know, but there is nothing we can do.

 

ok i sent another mail, i just hope it doesnt take 2 more years

 

You could at least tag Cypriot or Noob and help him at the very most. And I'm pretty sure Pile has been helping with rank issues here and there.

Might take a bit longer than that.

 

Pile doesn't have perms to fix ranks. She can only try to ask cyp, which is the same as emailing. I will tag them though. @CypriotMerks @Pile

 

I have sent him a message. That is all I can do.

 

thank you, both of you for actually trying to help me, much love to you both

 

Should this be closed ?

 

why should it, it is still not fixed

 

it is fixed now, but i still dont have my 3k$ on kitpvp ( oldschool ) but if u guys cant manage that its fine, thanks to whoever gave me my rank back

 

No problem, I'm just sorry that the support system is such trash. I wish I could actually help you properly, but I have nothing in my power to do so, good luck with getting it fixed

 

Unfortunately we cannot refund your lost currency.

Closing as your rank issue has been resolved.