Today we are introducing a new support ticket system to the forums. This will replace support emails and will be easier on both you and us. Please use this system instead of emails from now on for issues needing the assistance of elevated staff and the administration team.

Here are some quick tips on how to use support tickets:

• Opening a support ticket

Click on the tab at the top of the screen that says "Support Tickets". This tab should bring you to a page displaying all the tickets you've opened. From this page click on the "Open New Ticket" option (the "Submit New Ticket" button also works).

• Filling out your ticket

The title of your ticket should be made to show its general category (example: "Rank issue" or "Lockette Help in game")

When choosing a priority for your support ticket, please choose realistically. Most issues will probably not be high priority. Only major issues that seriously affect gameplay or players should...

After several months of discussions we have decided to add back in game kits and perks. These kits and perks are items and commands that you have paid for and I am so happy to be able to give them back to you. I hope this makes you happy as well. Some of the perks and commands are still being added.
We thank you for your patience.

Questions:

• Is this going against the EULA? Yes.
• What does going against this EULA mean for mineverse? It means that you guys will be able to play and receive the perks you paid for without worry.
• What if we get blacklisted? This has happened several times throughout the last year and we will continue to bypass as we have. For those of you having connection issues try downloading SquidHQ. This will be able to help you join with no issue.

There are more changes to come but this one in particular makes me very happy.
You guys...

MVP Rank Winner​